How can we help?

All major credit and debit cards, plus the express options shown at checkout (Apple Pay, Google Pay and other wallets where available). Payments are encrypted and handled by Shopify. We never see or store your card details.

Enter the code in the «Discount code» field at checkout and press apply. One code per order; codes can't be combined or added after the order is placed.

We pack orders fast, usually within 1-3 business days. E-mail support@busicompany.com with your order number as soon as possible and we'll do our best. Once the parcel has left the warehouse we can't change it, but you can return it as normal.

Contact us right away with your order number and the correct address. If the parcel has already shipped we'll try to redirect it with the carrier. Parcels returned to us because of an incorrect address are reshipped at the customer's cost.

Check your spam folder first. The confirmation comes from BUSI Company. If it isn't there within an hour, e-mail us with the name and address used on the order and we'll resend it.

Prices are shown in NOK and include Norwegian VAT. All taxes and duties are included, so there is nothing to pay on delivery. Shopping from outside Norway? Use busi.shop.

Orders are processed within 1-3 business days (not on weekends or public holidays). Parcels to Norway leave our warehouse in Sweden twice a week and are delivered by Bring to your nearest pick-up point. Everything ships tracked, and you get the tracking link by e-mail.

Shipping is shown at checkout before you pay. All taxes and duties are included in the price, so nothing comes on top on delivery.

No. busishop.no is our Norwegian store: VAT, customs and import duties are already included in the price, so nothing is charged when the parcel arrives. Ordering from outside Norway? Use busi.shop.

You'll get a tracking number by e-mail as soon as your order ships. Allow up to 24 hours for the tracking page to update. You can also see the status under «Track my order» in the footer.

busishop.no ships to Norway only. For every other country, order from our international store busi.shop, which ships to the EU, Scandinavia, the UK and Switzerland, plus selected destinations in Asia and Oceania.

We are not shipping to the US or Canada at the moment. If you are there and want to know when we are back, drop us a line and we will let you know.

Check the tracking link first. Parcels are sometimes waiting at a pick-up point. If the tracking hasn't moved for more than five business days, e-mail us with your order number and we'll open a case with the carrier. Parcels not collected from a pick-up point are returned to us and reshipped at the customer's cost.

1. Go to busishop.no/account (or busi.shop/account if you ordered there) and log in with the e-mail you used for your order. You get a one-time code, no password needed.
2. Open the order and click Return items.
3. Pick the items and the reason, and send the request.

Once your return is approved, we e-mail you a return label. It can take a few days before you hear from us, so hang tight. Please don't send anything back before you have the label.

Items must be unused, with all tags attached and in the original packaging.

Request your return within 14 days of receiving your order, and send the items back within 30 days. Your statutory right of withdrawal applies on top of this.

Always start the return from your account. Parcels sent back without a registered return are not accepted.

Return shipping is paid by the customer.

If an item is faulty or we sent the wrong one, the return is on us. Contact us with your order number and a couple of photos instead of starting a return.

Not directly. Return the item from your account and place a new order for the size or colour you want, while it's still in stock.

Accessories, headwear, sale items and gift cards are final sale and can't be returned or exchanged.

Once the return has arrived at our warehouse, allow 10-15 business days for the refund to reach your original payment method. Original shipping costs are not refunded, except for faulty or incorrect items.

Sorry about that. Contact us with your order number and a couple of photos and we'll sort it out. Return shipping is on us and the original shipping cost is refunded.

BUSI is unisex with a relaxed, street-inspired fit: roomy through the body without being baggy. All measurements in the size guide are garment measurements: lay a piece you already own flat and compare. Between sizes? Most riders size up, and if it's wrong, you can return it and order another size.

On every product page under «Size guide», and on the full size guide page with tables for jackets, pants, shorts and tops.

Yes. Everything is designed to be worn by anyone. We focus on fit, comfort and style rather than gender.

Corp 3L jacket and pant are 3-layer, non-padded shells built for maximum weather protection with minimal bulk. Layer underneath as the temperature drops. The padded pieces (Core Jacket Padded, Biggie Pant Padded) have insulation built in for colder resort days. Full specs are on each product page.

Pants that are too long get cut by the steel edges of skis. Pick the right length using the inseam measurement in the size guide. Damage from edges, bindings or rails counts as normal wear and is not covered by warranty.

Wash less, air out more, and follow the care label. Shell pieces: cold wash with a technical detergent, no softener, hang dry. Down: down detergent, tumble dry low with dryer balls. Full routines per product type are on the care page.

Most styles are made in limited runs, so some colours won't return. To be first to know about restocks and drops, sign up for our newsletter or hit «Notify me» on the product page and we'll e-mail you the moment it's back. You can also follow @busicompany, or e-mail us and we'll tell you what we know.

Defects in materials and workmanship: failed seams, faulty zippers, delaminating fabric or hardware that breaks under normal use. Your statutory rights under Norwegian consumer law apply in full: up to five years for products meant to last considerably longer than normal, counted from the day you received the item.

Normal wear and tear (fading, pilling, worn cuffs), damage from edges, bindings, rails or crashes, damage from incorrect washing or storage, alterations done by others, and products bought second-hand or from unauthorised sellers.

Send us your order number (or store and date of purchase), a few clear photos of the issue plus one of the whole garment and the care label, and a short description of how it's been used and washed. If the claim is accepted, we repair, replace or refund, depending on what's possible and what you prefer.

Repairs are handled case by case. Small fixes like zipper pulls, snaps and seam tears can often be solved by a local tailor or ski-shop service. Send us a photo first and we'll tell you what makes sense. If it's a warranty issue we may cover the cost.

BUSI Company is created by Olympic freestyle skier Birk Ruud, blending his passion for performance and urban culture.

Rider-built outerwear and streetwear: 3-layer shells, padded jackets and pants, puffers, oversized jeans and cords, hoodies, tees and accessories, made for the park, the street and everything in between.

It's the fusion of Olympic-level performance and street style, curated personally by Birk Ruud and rooted in youth culture.

See our list of retailers and the map on the Retailers page. Want to stock BUSI in your shop? Head to Wholesale & Media.

Line sheets, press requests and rider or partnership enquiries go through the Wholesale & Media page. You'll find the right contact there.

Follow us on Instagram for behind-the-scenes content, drops and more from Birk Ruud and the BUSI crew.